The second-hand marketplace Members Express Anger Regarding Sizing Modifications
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's garments failing to inform every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices after backlash from users.